Privacy policy

SONORA operates this website to introduce SONORA ONE headphones. If you have a question about this policy, contact us through our support page.

When you use the support form, we receive your name, email address, the topic you choose and your message. We use them only to read and answer your message.

Messages are stored in our website database and delivered to our team by email.

Items you add to the bag are saved in your browser's local storage, on your device, so they are still there when you come back. They are not sent to us. You can remove them at any time from the bag, or by clearing this site's data in your browser.

We use privacy-friendly visitor statistics provided by our website platform. They don't use cookies and only show us totals, such as which pages are viewed, which sites send visitors, and the countries, browsers and device types they use.

This website does not use advertising or tracking cookies.

Emails sent from this website may include open and link tracking, which tells us whether a message was delivered and opened.

We do not sell your personal information. It is processed only by the service providers that host this website, store its data and deliver its email, and only to provide those services.

We keep support messages for as long as we need them to answer you and keep a record of the conversation. You can ask us to delete your messages at any time.

You can ask what information we hold about you, and ask us to correct or delete it, by writing to us through our support page.

If this policy changes, we will update this page and the date at the top.